October has been a tremendous month, in which we together delivered very tangible accomplishments across the organization. These ongoing achievements, that I have the pleasure of highlighting each month, don’t belong to any individual. Rather they are the product of the good work all of you perform together each day. A reputation of enabling high-quality care, efficient processes, and speed to execution is critical to our ongoing success. I thank you for the strength of our reputation we are building on each day. We should all thank the teams that are striving to respond to customer calls faster than we’ve ever done before, focusing on processing referral authorizations with increased precision, and ensuring our physician partners receive timely and accurate payment for the good work and services they provide our members. These are the activities that build a strong, durable and admired organization and provide a reputation that enables future success.
This month’s focus is deservingly directed toward the newest agilon health market: Columbus, Ohio. Over the course of the last ten months, the local market team collaborated with enterprise-based colleagues in Long Beach, Corona and now Anaheim, to develop an operational and clinical model designed to transform the healthcare delivery system and launch an innovative new program called COPC Senior Care Advantage.
It is with great pleasure that I announce the launch of COPC Senior Care Advantage, the joint venture between Central Ohio Primary Care Physicians, the nation’s largest independent, physician-owned primary care practice and agilon health. COPC Senior Care Advantage is a new population health management program designed to improve the quality, value, efficiency, patient experience and outcomes for COPC’s Medicare Advantage patients. It is made possible through risk-based agreements with Aetna, Anthem, Humana, and MediGold, all of which were signed in the last four weeks. Executing risk-agreements, in a market that is unaccustomed to the healthcare delivery models we all take for granted in California, is no easy feat, even with the support and commitment of an incredible partner in COPC. Please join me in recognizing the contracting team that has paved the way for transforming the central Ohio market:
Ben Shaker, Ohio Market President
Mary Cook, MD, Ohio Market Medical Director
William Wulf, MD, CEO Central Ohio Primary Care Physicians
Elizabeth Russell, Chief Payment Transformation Officer
Myong Lee, VP HMO Contracting
Ted Halkias, Chief Financial Officer
Maria Adams, Consultant
Katie Kauachi, VP, Payor Contract Analysis
I can’t underscore enough the importance securing these risk-based contracts in Columbus, Ohio holds for the future of our organization. Bringing new payment models to communities across the country will fuel the transformation of the delivery system and enable physicians to bring the right care to each patient at the right time. I know you all are motivated by this promise like I am. I invite you to enjoy a short, inspiring, video clip featuring Dr. Wulf and a COPC patient who has joined us in celebrating the launch of COPC Senior Care Advantage on a local news station by clicking here